Terms of service

Welcome to AL RAWAQ . By accessing or using our website and purchasing our products, you agree to the following Terms of Service.
1. General Terms
By using our website, you confirm that the information you provide during the ordering process is accurate and complete.
We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or inaccurate customer information.
2. Product Information
We make reasonable efforts to display product information, images, prices, and descriptions accurately.
However, minor differences in colour, appearance, packaging, or presentation may occur due to photography, lighting, screen settings, manufacturer packaging changes, or other factors.
3. Product Availability
Product availability may change without notice.
Although our supplier currently indicates products may be in stock, inventory can change between the time an order is placed and the time it is processed.
If an ordered product becomes unavailable, we may contact you regarding an alternative, refund, or cancellation.
4. Prices
All prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing or product information errors.
If an order has been placed at an obviously incorrect price due to a technical or human error, we may contact the customer before processing the order.
5. Orders
An order placed through our website does not necessarily guarantee acceptance.
We reserve the right to cancel or refuse an order when reasonably necessary.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our refund policy.
6. Customer Responsibility
Customers are responsible for providing accurate information and using products according to the manufacturer's instructions, where applicable.
7. Intellectual Property
All website content, including logos, graphics, text, product images, designs, and other materials belonging to AL RAWAQ , may not be copied, reproduced, modified, or commercially used without permission.
8. Limitation of Liability
To the extent permitted by applicable law, [Store Name] will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, incorrect customer information, technical problems, or events beyond our control.
9. Changes to These Terms
We may update these Terms of Service from time to time. Any updated version will be posted on this page with a revised effective date.